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| This site is
best viewed using Internet Explorer or Netscape Navigator,
version 4 or higher. Javascript must be enabled for certain
site functions to work as intended.
To view any Hoopers brand click on one of the logos in the
left hand menu at any stage within the site, this will take
you to the home page of the chosen brand.
How to order a Medi-Tag falls into the following categories:- |
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| Product
& Service Option | Update
Register | Renew
Subscription | Re-register |
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| Ordering
a Product & Service Option |
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A Service Option
is only available with a Medi-Tag product.
Each Medi-Tag product purchased must be personalised by
choosing one of two Service Options
click
here for further details.
There are a number of methods for ordering a Medi-Tag
Product and Service Option:- |
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| Online |
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1.
Select your Product
To find a product click onto Product Selector to show
the product categories in a drop down menu, click on the
product category to view the products. You will be presented
with thumbnail images of all products in that category.
Select the product you are interested in by clicking on
the image. You are then presented with an enlarged image
of the product with the price(s). If you wish to browse
the complete product category, click the previous and
next buttons on the large thumbnail picture. Once you
have found the product you are interested in, click the
‘Select and Personalise’ button.
2. Personalise your Product
You are presented with
the choice of two Service Options for personalising your
product. Choose by clicking the ‘Select Option 1’
or ‘Select Option 2’ button:-
Select Option 1
Personalising your product and Membership Registration
falls into two categories:– |
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New Members
– if you wish to become a member for the first
time
Existing or Previous Members – if you are
or have been a member of this Service. You must
input your Membership Number and Surname (as shown
on your Register). We validate the status of your
membership and you are automatically taken to the
relevant Form. The status will be:- |
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Existing member: Renewal Subscription not
due
- Existing Member: £15.00 Renewal Subscription
due
- Previous Member: £25.00 Re-registration
fee to be paid |
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To
complete the Form we need the engraving you require,
your full name, address, telephone number and date
of birth. The Form also has optional input fields
for details of your medical condition and treatment,
your GP and hospital care, and person to contact
in the event of an emergency. Once completed, click
‘submit’.
You are then presented with the engraving you have
input and asked to check and verify. Once verified,
you are asked whether you wish to save the Option
1 details you have input for personalising another
Medi-Tag product (this will include the engraving
and Registration Form). You must select ‘yes’
or ‘no’ before proceeding with your
order.
Note:
If you select ‘yes’, you should use
the saved details to personalise the next product
you order.
The terms and conditions
of your Contract with the West Midlands Ambulance
Service NHS Trust are then shown to you. You must
complete a checkbox to confirm you have read and
agree the terms and conditions of the Contract and
click ‘submit’.
Note:
This must be agreed by the person being registered,
or parent/guardian if under 16.
You are then presented
with a summary of your personalised product before
you ‘add’ your order to your shopping
basket.
Select Option 2
Personalising your product can follow our suggested
layout or you can choose your own adaptation and
click ‘submit’.
You are then presented with the engraving you have
input and asked to check and verify. Once verified,
you are shown a summary of your personalised product
before you ‘add’ your order to your
shopping basket.
3.
Complete your Order – please
see Online
Order Completion
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| Post |
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| You
can either Contact
Us for a full colour brochure
to be sent to you for your completion, or
you can download and print the brochure or
ordering forms in pdf format. Then send the
completed forms to us with your payment.
Note: For Option 1, Members
or parent/guardian if under 16 must sign and date
the Registration Form.
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If
you would like to printout
a full mail-order brochure,
click
here |
If
you would like to printout
the order forms only,
click
here |
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If you don't
have Adobe Reader to view
pdf files, click on icon to download>
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| Telephone
and Fax |
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| You can
place an order for Option 2 only - see Contact
Us. We will need the product code,
engraving requirements, delivery details, the total
payment due and your payment details. |
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| Update
Register |
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This
is only applicable to Existing Members.
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| Online |
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Go
to Membership Updates and Update Register
Details. Input your Membership Number and
Surname (as shown on your Register) so we
can validate the status of your membership.
Existing Members then complete the secure
Email Form that is sent directly to the West
Midlands Ambulance Service NHS Trust. To complete
the Email Form you must give your full name,
address, telephone number and date of birth
– as shown
currently on your Register, and your
email address. The Form also asks for your
updated details. Once completed, click ‘submit’.
Note: Members or parent/guardian
if under 16 must complete the email form. |
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| Post |
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You
send your updated details to the West Midlands
Ambulance Service NHS Trust.
Note:
Members or parent/guardian if under 16 must
sign and date the updates. |
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| Renew
Subscription |
| This
is only applicable to Existing Members
who have received a request to renew
their Membership Subscription. |
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| Online |
Go
to Membership Updates and Renew Subscription.
Input your Membership Number and Surname
(as shown on your Register) so we can
validate the status of your membership.
You are then taken to a Renewal Form
to complete and submit (and pay your
£15.00 Renewal Subscription).
To complete the Form we need your full
name, address, telephone number, date
of birth and email address. Once completed,
click ‘submit’ to add your
Renewal Subscription to your shopping
basket.
To complete your Order – please
see Online
Order Completion |
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| Post,
Telephone and Fax |
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| See
Contact
Us. We will need your
Membership Number, the Renewal Date
(see top right hand corner of your Register)
and your payment details. |
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| Re-register |
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This is only
applicable to Previous Members whose
membership has lapsed and do not wish
to purchase a new Medi-Tag.
Note:
If you wish to Re-register AND order
a new Medi-Tag – go to
Ordering
a Product and Service Option.
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| Online |
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| Go
to Membership Updates and Renew Subscription.
Input your Membership Number and Surname
(as shown on your Register) so we can
validate the status of your membership.
You are then asked to ‘click
here’ to re-register and are
taken to a Re-registration Form to
re-register your membership and pay
your £25.00 fee. To complete
the Form we need your full name, address,
telephone number and date of birth.
The Form also has optional input fields
for details of your medical condition
and treatment, your GP and hospital
care, and person to contact in the
event of an emergency. Once completed,
click ‘submit’.
After submitting the completed Form
you are shown the terms and conditions
of your
Contract with the West Midlands Ambulance
Service NHS Trust. You must complete
a checkbox to confirm you have read
and agree the terms and conditions
of the Contract and click ‘submit’
to add your Membership Re-registration
to your shopping basket.
Note: The
terms and conditions of the Contract
must be agreed by the person being
registered, or parent/guardian if
under 16.
To complete your Order – please
see Online
Order Completion. |
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| Post |
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| You
can either Contact
Us for a full colour
brochure to be sent to you for your
completion, or you can download and
print the ordering forms in pdf format.
Complete the Registration Form; strike
through the Engraving Details and
on the Order Form use Product Code
‘Re-Reg’, price £25.00.
Then send the completed forms to us
with your payment.
Note: Members
or parent/guardian if under 16 must
sign and date the Registration Form.
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If
you would like to printout
a full mail-order brochure,
click
here |
If
you would like to printout
the order forms only,
click
here |
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|
If
you don't have Adobe Reader
to view
pdf files, click on icon
to download>
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| Online
Order Completion |
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1. Shopping
Basket
All orders go through to the Hoopers
shopping basket. If you want to remove
an item use the red minus button in
the quantity field. Alternatively,
you may delete all items by clicking
on the 'clear basket contents' text
link. The green plus button in the
quantity field is disabled for
Medi-Tag items only.
To complete the ordering process and
pay for your goods, click on ‘proceed
to checkout’ text link.
Conversely, you can click ‘continue
shopping’ - this will take you
back to the home page of the brand
that you are in, or alternatively
use the logos on the left hand side
to go to another brand.
If you have tried to purchase an item
and your shopping basket is showing
empty - you will need to change your
security settings to enable/accept
cookies. Cookies are used to remember
the product items in your basket and
if you choose, will also allow you
to store information to save time
completing forms on future purchases.
2. How to
use the Checkout
Once at the Checkout, please follow
the on screen instructions.
You will need to enter the Delivery
Details if you have ordered a product
to be delivered. Please complete all
mandatory fields shown with a red
asterix, it also helps if you have
your postcode/zipcode.
If you have purchased a Medi-Tag product
AND another Hoopers brand product,
you will be given the choice to have
the goods delivered in two deliveries
by using the tick box. This will incur
two shipping charges.
Confirmation of your order will be
displayed, tick the box if the payment
card details are the same as the delivery
address to save re typing. Check the
delivery address and order details,
and if correct click on the 'Pay'
button to enter your payment details.
3. Online
Payment
Paying for your goods is made simple
through a secure payment server. All
the major debit and credit cards can
be cleared, eg. Visa, MasterCard,
Delta, Solo and Switch. The service
is fully secure, bank endorsed, and
utilises a range of Industry Standards
combined with fault tolerant secure
server networks and firewalls.
On entering the page you will be asked
to enter your Payment Card details,
including card number, expiry date
and cardholders name. Please ensure
that your email address is typed correctly
and we have a daytime contact number
as this enables us to contact you
quickly should there be a query with
your order, then click the ‘Make
Payment’ button to give permission
to complete the payment transaction.
4. Order
Confirmation
Once payment has been authorised you
will be given a reference number -
please quote this in all correspondence.
An email will be sent confirming your
order details. |
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