This site is best viewed using Internet Explorer or Netscape Navigator, version 4 or higher. Javascript must be enabled for certain site functions to work as intended.

To view any Hoopers brand click on one of the logos in the left hand menu at any stage within the site, this will take you to the home page of the chosen brand.

To find a product click onto product selector to show the product categories in a drop down menu, click on the category or product range to view the products. You will be presented with thumbnail images of all products in that category. Select the product you are interested in by clicking on the image. You are then presented with an enlarged image of the product and a series of 'add' buttons with a price associated with each one.

If you wish to browse the complete product category, click the previous and next buttons on the large thumbnail picture.

Once you have found the product you wish to purchase, 'add' it to your shopping basket.

Shopping Basket

All orders go through to the Hoopers shopping basket. To increase the quantity for any order click on the green plus button in the quantity field (for Medi-Tag products the green button is disabled), if you want to remove an item use the red minus button. Alternatively, you may delete all items by clicking on the 'clear basket contents' text link.

To complete the ordering process and pay for your goods, click on ‘proceed to checkout’ text link, or click ‘continue shopping’ - this will take you back to the home page of the brand that you are in, or alternatively use the logos on the left hand side to go to another brand.

If you have tried to purchase an item and your shopping basket is showing empty - you will need to change your security settings to enable/accept cookies. Cookies are used to remember the product items in your basket and if you choose, will also allow you to store information to save time completing forms on future purchases.

How to use the Checkout

Once at the Checkout, please follow the on screen instructions.

You will need to enter the Delivery Details, please complete all mandatory fields shown with a red asterix, it also helps if you have your postcode/zipcode.

If you have also purchased a Medi-Tag product you will be given the choice to have the goods delivered in two deliveries by using the tick box. This will incur two shipping charges.

Confirmation of your order will be displayed, tick the box if the payment card details are the same as the delivery address to save re typing. Check the delivery address and order details, and if correct click on the 'Pay' button to enter your payment details.

Online Payment

Paying for your goods is made simple through a secure payment server. All the major debit and credit cards can be cleared, eg. Visa, MasterCard, Delta, Solo and Switch. The service is fully secure, bank endorsed, and utilises a range of Industry Standards combined with fault tolerant secure server networks and firewalls.

On entering the page you will be asked to enter your Payment Card details, including card number, expiry date and cardholders name. Please ensure that your email address is typed correctly and we have a daytime contact number as this enables us to contact you quickly should there be a query with your order, then click the ‘Make Payment’ button to give permission to complete the payment transaction.

Order Confirmation

Once payment has been authorised you will be given a reference number - please quote this in all correspondence. An email will be sent confirming your order details.

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